NU 2026 Conference Test: From Policy to Practice: Volunteer Oversight in Commercial Lending

Friday, June 19, 2026

From Policy to Practice: Volunteer Oversight in Commercial Lending
Joe Zito, CPA, Doeren Mayhew
Lindsey Becker, CRCM, Doeren Mayhew

Commercial lending can be one of the most significant sources of growth—and risk—for a credit union. This session will help board members and supervisory committee volunteers strengthen their oversight of the commercial lending function by understanding how lending policies translate into day-to-day practices. Participants will learn how to assess the effectiveness of current policies, reports, and controls; identify strategies to mitigate credit risk; recognize warning signs of problem loans; and understand workout options when borrowers face financial challenges. The session will also provide practical guidance for monitoring portfolio performance and ensuring lending activities remain aligned with the credit union’s risk appetite and strategic objectives.

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The Board must approve the Credit Union’s Commercial Loan or Member Business Loan Policy every other year.

The Commercial Loan policy should include types of commercial loans permitted, limitations, qualifications of lenders and loan approval process.

Through the new commercial loan process, there should be segregation of duties between the origination, credit approval, risk rating and loan review.

There are five levels of credit risk ratings.

Once a commercial loan is originated, the Credit Union should not have to reevaluate the collateral.

When the Credit Union identifies a troubled loan, there is a possibility to review the commercial loan for a workout scenario.